Wednesday, September 1, 2010
Our Motor Home has a workhorse chassis. We are so pleased with the power we have going over hills towing our "toad" we were curious about the difference between the Workhorse and those we saw at the Fleetwood plant.
(No pictures are allowed inside.)
We found a union shop with a considerable number of women working the line, more older workers, and a much less intense attitude. It was nice to see happy faces that could take a moment to smile at you.
Every chassis has a "birth certificate" with every part, when and where it was placed, by what team of workers, on a computerized sheet that follows that chassis by Vin number, and two other numbers, so that if something goes wrong, it can be traced and replaced. For instance, if you lose your keys, a new one can be made for you. Workhorse can diagnose any part with its computer. I guess that is standard to the industry now.
I learned the difference between a drive shaft and a shock and a catalytic converter. Seriously!
I learned that machines can boil away every bit of moisture inside a metal tank to prevent it from fouling fuel. We watched a vacuum that sucks so hard it can detect any minute leak in a metal joint. Everything here is quality. Testing and retesting. They have a "return" line should any test fail, it goes on the return line for more testing and a fix, before it is ever driven off the floor. Then, when it is driven out of the plant, it is rechecked and inspected again to make sure nothing is loose and that tires are still working in concert.
Workhorse Chassis has a case full of awards for safety and excellence. I may not be very mechanical, but I was impressed with excellence and that was visible throughout the plant.